Shows managers how to deal with all types of employee problems, including tardiness, poor work, and complaining.

201 Ways to Turn Any Employee into a Star Performer

201 Ways to Turn Any Employee into a Star Performer


By arming managers with the strategies they need to deal with the full range of employee problems - including tardiness, low-quality work and constant complaining - this becomes the only resource they need to turn a problem employee into a top performer. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones dont
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations
  • Create goals for employee improvement
  • Follow up on employee progress
240 pages. 2004. $14.95. IMH

Price: $14.95
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